Privacy Policy – Amazing Africa SA

Last updated: May 22, 2026

Amazing Africa SA operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Amazing Africa SA is powered by Creative Space Media

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on how you interact with the Services, we may collect:

• Contact details: name, address, billing and shipping addresses, phone number, email.

• Financial information: credit/debit card details, payment confirmations, transaction records.

• Account information: username, password, security questions, preferences, and settings.

• Transaction details: items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled.

• Communications: information you provide in customer support inquiries or other messages.

• Device information: browser, network connection, IP address, and unique identifiers.

• Usage information: how and when you interact with or navigate the Services.

Sources of Personal Information

We collect personal information from:

• Directly from you when you create an account, make a purchase, or contact us.

• Automatically through cookies, devices, and browsing activity.

• Service providers who process information on our behalf.

• Partners or third parties who support our operations.

How We Use Personal Information

We use personal information to:

• Provide and improve Services: process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and personalize your shopping experience.

• Marketing and advertising: send promotional communications and display targeted ads based on your activity.

• Security and fraud prevention: authenticate accounts, detect and prevent fraudulent or malicious activity, and ensure safe transactions.

• Communicate with you: provide customer support and maintain our business relationship.

• Legal compliance: respond to lawful requests, litigation, or enforce our policies.

How We Disclose Personal Information

We may share personal information:

• With Shopify, vendors, and service providers (e.g., payment processors, shipping partners).

• With business and marketing partners for advertising purposes.

• When you consent or direct us to share information (e.g., social media integrations).

• With affiliates within our corporate group.

• In connection with business transactions such as mergers or bankruptcy.

• To comply with legal obligations or protect our rights and users.

Relationship with Shopify

Shopify hosts our Services and processes personal information to provide and improve them. Shopify may use data from your interactions with our store and other merchants to deliver enhanced features. In these cases, Shopify is responsible for processing your personal information.

For details, see the Shopify Consumer Privacy Policy.

Third-Party Websites

Our Services may link to third-party websites. We are not responsible for their privacy or security practices. Review their policies before engaging with them.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may contact us to request the deletion of a child’s information.

Security and Retention

We use safeguards to protect your information, but we cannot guarantee perfect security. Avoid sending sensitive information through unsecure channels.

Retention depends on factors such as account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access/Know: Request access to personal information we hold.

• Delete: Request deletion of your personal information.

• Correct: Request correction of inaccurate information.

• Portability: Request a copy or transfer of your information.

• Manage communications: Opt out of promotional emails via the unsubscribe link.

You may exercise these rights through the Services or by contacting us. We may verify your identity before processing requests. Authorized agents may act on your behalf with proof of consent.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your information, contact us. Depending on your jurisdiction, you may also appeal decisions or lodge complaints with your local data protection authority.

International Transfers

Your information may be transferred outside your country. For transfers from the EU or UK, we rely on recognized mechanisms such as Standard Contractual Clauses, unless the destination country provides adequate protection.

Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted on our website with a revised “Last updated” date.

Contact

For questions or to exercise your rights: Email: marketing@amazingafricasa.co.za Address: Sheldon’s Place, 8, 5 Lone Cl, Lone Hill, Sandton, 2062, GP, South Africa Phone: 011 467 3341