Shipping & Returns Policy

Effective Date: 22 May 2026

1. Processing Time

Orders are typically processed within 2–4 business days. Custom or limited-edition items may require additional handling time.

2. Shipping Methods & Rates

SA Standard Shipping: 3–5 business days

Shipping rates are calculated at checkout based on your location and package weight.

3. Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor delivery progress.

4. Delivery Issues

If your package is delayed, lost, or damaged, please contact us at marketing@amazingafrica.co.za within 7 days of the expected delivery date. We will work with our courier partners to resolve the issue promptly.

5. Returns & Exchanges

We accept returns for eligible items within 14 days of delivery. Items must be unused and in their original packaging. Please refer to our Returns Policy for full details.